General
At Scandinaviaform, we will protect your personal integrity when using our services and process all personal data you provide in accordance with the (Personal Data Act (PUL 1998:204)). This policy is available to help you understand what information Scandinaviaform collects and how it is used. When you make a purchase on the site you agree to the processing of your personal information as set out below.

We reserve the right to periodically update our policy. All changes will be updated on this page. Please read this information at every visit as it may change from time to time. By using this Site after any such change, you agree to comply with, and be bound by, the Terms as changed.

Contact us at info@scandinaviaform.com if you have questions about our Privacy Policy.

Responsibility of Personal Data
Scandinaviaform.com (“Site”) is an e-commerce operated by Scandinaviaform AB (”Scandinaviaform”/”we”/”our”/”us”) 556596-0043, Davidshallsgatan 26, 211 45 Malmo, Sweden.  The Swedish company, Scandinaviaform is the controller of the personal data you submit to us and responsible for your personal integrity under the Swedish Data Protection Act (1998:204) which implements the EU Data Protection Directive (95/46/EC).

Collection of information
We will collect information in accordance with the below, so that you can get the best customer experience when you visit our Site.

Information collected is merely information that you provide at, for example:

1. When you register on our Site
2. When you log in/out on/from your account
3. When you complete/buy a purchase something from our shop as part of the buying process
4. When you subscribe to our newsletter
5. When you participate in a competition via our social channels or website
6. When you contact our customer service
7. When you accept our cookies

The personal information you give us includes (first and last name, e-mail, phone number and billing and shipping adress) and company information. Information may be obtained from external suppliers regarding your credit rating and when browsing our Site, we also automatically receive your computers Internet Protocol (IP) adress in order to provide us with information that helps us learn about your browser and operating system. When placing an order and signing up for email you give us the permission if applicable, that we may send emails about us, new products and other updates. You are responsible for the leaving information is kept current.

Use of information
The information we collect can be used TO:

  • Make your experience in Scandinaviaform personal and meet your personal needs
  • Provide custom ads
  • Improve our Site
  • Improve our customer service
  • Contact you by e-mail for example, competition and customer service
  • Manage a competition, offer, newsletter or survey
  • Manage your orders example: returns through our services
  • Send notifications/short message service (SMS) through phone about order status
  • Contact for outstanding issues with the shipment
  • Make analysis in order to provide you with relevant marketing offers and information
  • Test and improve our system by which the services are provided
  • Prevent misuse or improper use of our services

The information we collect will be saved as long as it is necessary to fulfil the above purpose by law. You may, at any time, require us to delete your personal information. Contact us at info@scandinaviaform.com 

Your rights as user
According to GDPR (General Data Protection Regulation), which will regulate into force in May 2018, you are entitled at any time to have your personal information deleted or changed if the information is incorrect.
Contact us at info@scandinaviaform.com and we will assist you.

Third parties
Information submitted to Scandinaviaform is not forwarded or sold in any way to third parties unless it is in the context of a restructuring or full or partial sale of the entire company. Any possible forwarding of data in such a situation will then occur in accordance with the Personal Data Act. We do not register any sensitive personal information.

Cookies
At Scandinaviaform we use cookies. According to the Electronic Communications Act, all visitors visiting a website should be informed about the cookies and what they are used for. The visitor should also consent to such use of cookies.

So what is a cookie? It is a small text file that is sent to your browser as you surf them. The cookie contains no personal information and is completely harmless. Next time you visit the Site, your browser will return the text file, and it will be possible to see if multiple visits are from the same computer. In this way, the Site can measure the number of visits and see how long they last. This also means that you do not have to enter the same information multiple times.

Anonymous tracking software
We use Google Analytics, a service provided by Google. This service collect anonymous data regarding how our webpages are used and then provide us with visitor statistics, details of page views, etc. We use this data to help optimise and improve our site for those of you that use it. If this makes you feel uncomfortable, you can opt-out of being tracked by Google Analytics here.

Retargeting
Once someone has visited our site, we’d like to think that our adverts would be relevant to that person, so we use a cookie that recognises you while you visit other sites and delivers our adverts to you. If you’d like to opt out you can do so here.

Website widgets
To deliver a content-rich site, and one that incorporates social functionality, we have several widgets that operate on the site – this can be anything from Instagram buttons to the software that powers blog comments and reviews. Collectively they make our website more interesting, but most of them use cookies as part of their operation. Here is a list of the third-parties tracking data on our site via cookies:

  • Instagram
  • Facebook
  • Pinterest

We are working to find out exactly what each of these widgets does, but we are pretty confident that they all collect data anonymously unless you are already logged-in to their service.

Dispute Resolution
If you have any complaints or comments about our products and services this should be communicated to Scandinaviaform’s customer service here (info@scandinaviaform.com). If you are not satisfied with our handling of your case, please contact the General Complaints Board (ARN). At Scandinaviaform we always follow ARN recommendations.

Alternative dispute resolution can be made online here. A site that helps consumers and businessmen resolve disputes through online (ADR/ODR) Alternative or Online Dispute Resolution.

Updates
The text was last updated 2018 January 24